1. WHAT ARE COOKIES?

A cookie is a text file that a web server can store on your computer’s hard drive to store information about you as a user. Cookies are used for various purposes, such as storing data for future visits, recognizing the user and avoiding repeated authentication requests, tracking which pages you visit, or saving your preferences in customizable areas. Websites typically use cookies to gather statistical information about their pages and analyze user behavior.

Cookies used for any of the following purposes are exempt from compliance with the obligations established in article 22.2 of the LSSI:

  • Allow communication only between the user’s equipment and the network.
  • Strictly provide a service expressly requested by the user.

Thus, the cookies that are exempt would include those whose purpose is:

  • “User input” cookies.
  • Authentication or user identification cookies (session only).
  • User security cookies
  • Media player session cookies.
  • Session cookies for load balancing.
  • User interface customization cookies.
  • Certain plug-in cookies for sharing social content

The specific uses we make of these technologies are described in the following sections.

2. TYPES OF COOKIES

Cookies can be classified according to the following criteria:

Depending on who installs the cookie, these can be:

First-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

Third-party cookies: These are those that are sent to the user’s terminal equipment either from a computer or domain managed by us or by a third party, but the information collected by the cookies is managed by a third party other than the website owner.

Depending on their storage period, cookies can be:

Session cookies: These are cookies that last for the time that the user is browsing the website and are deleted when browsing ends.

Persistent cookies: These remain stored on the user’s device for a longer period of time, thus facilitating the control of chosen preferences without having to repeat certain parameters each time the website is visited.

Depending on their purpose, cookies can be:

Technical cookies: Technical cookies are those that are essential and strictly necessary for the proper functioning of a website and the use of the various options and services it offers. For example, session maintenance cookies, those that allow the use of security features, sharing content with social networks, etc.

Personalization cookies: These allow the user to choose or customize website features such as language, regional settings, or browser type.

Analytical cookies: These are used by websites to create browsing profiles and understand user preferences in order to improve the products and services offered. They allow tracking of geographical areas of greatest interest to a user, the most popular website content, etc.

Advertising cookies: These are cookies that store information about user behavior obtained through continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on this.

3. COOKIES USED ON OUR WEBSITE

navieranortour.com uses the following types of cookies on its website:

Technical cookies

They allow the user to browse the web, remember their passwords, and use features such as the shopping cart.

Personalization cookies

These are the cookies that allow the service to remember information so that the user can access the service with specific characteristics that may differentiate their experience from that of other users. They are the cookies that allow the service to know the user’s preferences: language, products viewed, etc.

Analytics cookies

We use Google Analytics cookies to count the number of users who visit the website. These cookies allow us to measure and analyze how users navigate the site. This information allows NORTOUR, S.L. to continuously improve its services and the user experience. For more information, please see the Google Analytics privacy page. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

The first-party and third-party cookies used on our website, installed on our own domain, are as follows:

Cookie name Purpose Own/ of third parties Duration When is it installed?
_ga It is used to distinguish users and obtain statistics on website usage. From third parties 2 years By accepting analytical cookies.
_ga_* It maintains the visitor’s session state and records activity on the site. From third parties 2 years By accepting analytical cookies.
_gcl_au Used by Google AdSense to experiment with ad effectiveness on websites that use its services. Third-party 3 months By accepting advertising cookies.
_fbp Identifies browsers for marketing purposes to deliver relevant products and ads. Third-party 3 months By accepting advertising cookies.
cookieyes-consent Stores the user’s consent status (which cookie categories they have accepted or rejected). First-party 1 year By accepting or rejecting cookies from the consent banner.
activechatyWidgets Controls the visibility of the chat widget and saves its state settings. Own 1 year When the customer service chat component loads.
chatyWidget_0 Manage user activity and interactions with the chat widget (Chaty). Own 7 days When interacting with the website chat.

This website, like most websites, includes features provided by third parties.

Our website is constantly evolving and new designs or third-party services may be added. This may occasionally modify the cookie settings and result in cookies appearing that are not detailed in this policy.

Our site does not control the cookies used by these third parties. For more information about cookies from social networks or other external websites, we recommend reviewing their respective cookie policies.

4. INFORMATION AND OBTAINING CONSENT FOR INSTALLATION

navieranortour.com has implemented appropriate mechanisms to obtain user consent regarding cookies, tracking pixels, and web beacons that are not strictly necessary. This includes analytics or measurement tracking devices, which will not be installed without the user’s explicit consent.

Upon accessing our website, a pop-up appears informing you of all the details about cookies and other tracking devices; offering granular acceptance of these.

Users will not have to give their consent each time they visit the website. We will retain your consent and tracking device preferences for a maximum of 24 months. Before this period expires, we will ask you to renew your consent regarding cookies and other tracking devices.

5. HOW CAN I PREVENT THE INSTALLATION OF COOKIES?

Users can reject the installation of all cookies, according to their preferences, except for those they expressly authorize or those that are technical in nature and must be installed to ensure the website functions correctly. They can indicate which cookies they wish to install or reject in the pop-up or cookie acceptance window that appears upon entering our website’s homepage. However, there are other ways to prevent cookies from being installed on your device, as explained below.

Users can configure their browser to accept or reject cookies, or to be notified when a server wants to save a cookie. Disabling some technical cookies may prevent some website features from functioning correctly.

The user can opt out of having “analytical and advertising” cookies stored on their terminal by using the opt-out systems provided by Google Analytics.

Below, we also provide some examples of how to disable cookies:

a) Through the browser’s own settings:

Para ampliar esta información acuda a la página de la Agencia Española de Protección de Datos que ayuda a configurar la privacidad en redes sociales, navegadores y sistemas operativos móviles. Más información.

b) Using third-party tools:

There are third-party tools available online that allow users to detect cookies on each website they visit and manage their deactivation, for example:

http://www.ghostery.com

http://www.youronlinechoices.com/es/

In any case, users can allow or block cookies, as well as delete their browsing data (including cookies) from their browser. Consult your browser’s options and instructions for this. Note that if you accept third-party cookies, you will need to delete them through your browser settings.

6. LINKS TO OTHER WEBSITES

If you choose to leave our website via links to other websites not belonging to our organization, we are not responsible for the privacy policies of those websites or for the cookies they may store on the user’s computer.

7. HOW DO WE COLLECT AND USE IP ADDRESSES?

Web servers will be able to automatically detect the IP address and domain name used by users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows for the subsequent processing of data to determine whether you have consented to the installation of cookies, and to perform purely statistical measurements to ascertain the number of visits to the website, the order of visits, the point of access, etc.

8. INTERNATIONAL DATA TRANSFER

Cookies and other tracking devices installed on our web domain are installed on our server, so the data collected in them is not subject to international data transfers.

You can find out about any transfers that may be carried out by the third parties identified in this Cookie Policy in their respective policies (see the following link: https://policies.google.com/technologies/cookies?hl=en)

9. UPDATE TO OUR COOKIE POLICY

This policy is reviewed periodically to ensure its validity and may therefore be modified. We recommend that you visit this page regularly, where we will inform you of any updates or modifications.

Date: 06/11/2025
Version: V.2.0