GENERAL TERMS OF CARRIAGE
I.- The ticket issued is personal and non-transferable, so it can only be used by the ticket holder. Otherwise, there may be criminal consequences.
II.- The holder of the ticket has the right to be transported on the journey between the Corralejo Pier and the Lobos Islet, as well as his personal luggage up to a maximum of two (2) packages that together do not exceed 20Kg. per person. The transport of objects of illicit trade, as well as of dangerous articles and/or goods covered by the code I.M.D.G.
III.- During the trip, the passenger is covered by the Mandatory Passenger Insurance. The passenger is obliged to observe the general safety and boarding regulations. The company is NOT responsible if the passenger ignores or violates the rules.
IV.- The ticket price does not include drinks on board, except in the case of the Mini Cruise & Snorkeling where a drink is included during the tour.
V.- The company has the right to deny passenger access to the ship. Punctual departure times cannot be guaranteed. If necessary, the company may replace the ship assigned to that trip and/or vary both the schedule and the dates of the trip. The passenger/client will be entitled to a refund of the amount paid for their ticket if by decision of the shipping company, not covered by meteorological, administrative, technical or similar causes, a change of travel date takes place and the client chooses not to accept said change.
VI.- The passenger must be at the dock at least 20 min. before the departure of the boat. Boarding starts 30 min. and ends 10 minutes before the scheduled departure time. If you do not show up on time, you will lose your seat reservation and can only board if there is availability.
VII.- The ticket is valid only for the booked travel date, in case of not being used, the ticket will be cancelled and without possibility of refund.
REGULATIONS OF THE NATURAL PARK LOBOS ISLET
To contribute to the conservation of the natural resources and values of Lobos Islet Natural Park, since January 15, 2019, control measures have been implemented that limit the number of daily visitors through an authorization system managed by the Cabildo of Fuerteventura, you can obtain more information about this procedure at: authorization to visit Lobos Island.
We also remind you that it is mandatory to comply with the general prevention and hygiene measures of the COVID-19 in force at the time of your visit.